Privacy Policy

In Europe and Spain, there are data protection regulations designed to protect your personal information, which our entity is obliged to comply with.

Therefore, it is very important for us that you fully understand what we are going to do with the personal data we ask for.
Thus, we will be transparent and give you control of your data, with simple language and clear options that will allow you to decide what we will do with your personal information.

Please, if after reading this information you have any questions, do not hesitate to ask us.
Thank you very much for your cooperation.

Who are we?

• Trade Name:
• Our main activity:
• Our address:
• Our contact telephone number:
• Our website:
• Our e-mail:

What are we going to use your data for?

In general, your personal data will be used to be able to relate to you and to be able to provide you with our services.
Likewise, they can also be used for other activities, such as sending you advertising or promoting our activities.

Why do we need to use your data?
Your personal data is necessary to be able to relate to you and to be able to provide you with our services. In this sense, we will make available to you a series of boxes that will allow you to decide in a clear and simple way about the use of your personal information.

Who is going to know the information we ask for?
In general, only the personnel of our entity that is duly authorized may have knowledge of the information we ask for.
Similarly, those entities that need to have access to it so that we can provide our services may have knowledge of your personal information. Thus, for example, our bank will know your data if the payment of our services is made by card or bank transfer.
Likewise, those public or private entities to which we are obliged to provide your personal data due to compliance with some law will have knowledge of your information. As an example, the Tax Law obliges to provide the Tax Agency with certain information on economic operations that exceed a certain amount.
In the event that, apart from the cases mentioned, we need to disclose your personal information to other entities, we will previously request your permission through clear options that will allow you to decide in this regard.

How are we going to protect your data?
We will protect your data with effective security measures depending on the risks involved in the use of your information.
To this end, our entity has approved a Data Protection Policy and annual controls and audits are carried out to verify that your personal data is secure at all times.

Will we send your data to other countries?
In the world there are countries that are safe for your data and others that are not so safe. Thus, for example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from the point of view of data protection.
In the event that, in order to provide the service, it is essential to send your data to a country that is not as safe as Spain, we will always ask for your permission in advance and apply effective security measures that reduce the risks of sending your personal information to another country.

How long are we going to keep your data?
We will keep your data during our relationship and as long as the laws require us to. Once the applicable legal deadlines have expired, we will proceed to eliminate them in a safe and environmentally friendly manner.

What are your data protection rights?
At any time you can contact us to find out what information we have about you, rectify it if it is incorrect and delete it once our relationship is over, if this is legally possible.
You also have the right to request the transfer of your information to another entity. This right is called “portability” and can be useful in certain situations.
To request any of these rights, you must make a written request to our address, together with a photocopy of your ID, to be able to identify you.
In the offices of our entity we have specific forms to request these rights and we offer you our help to complete them.

To learn more about your data protection rights, you can consult the website of the Spanish Data Protection Agency (www.agpd.es).

Can you withdraw your consent if you change your mind at a later time?
You can withdraw your consent if you change your mind about the use of your data at any time.
Thus, for example, if you were once interested in receiving advertising for our products or services, but no longer wish to receive more advertising, you can let us know through the opposition to treatment form available in the offices of our entity.

In case you understand that your rights have been disregarded, where can you file a claim?
In case you understand that your rights have been disregarded by our entity, you can file a claim with the Spanish Data Protection Agency, through any of the following means:

Electronic headquarters: www.agpd.es

Postal address: Spanish Data Protection Agency
C/ Jorge Juan, 6
28001-Madrid
By phone:
Tel. 901 100 099
Tel. 91 266 35 17

Filing a claim with the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or solicitor is not necessary.

Will we create profiles about you?
Our policy is not to create profiles about users of our services.
However, there may be situations in which, for service provision, commercial, or other purposes, we need to create information profiles about you. An example could be the use of your purchase or service history to offer you products or services tailored to your tastes or needs.
In such cases, we will apply effective security measures to protect your information at all times from unauthorized persons who may seek to use it for their own benefit.

Will we use your data for other purposes?
Our policy is not to use your data for purposes other than those we have explained to you. However, if we need to use your data for other purposes, we will always ask for your permission in advance through clear options that will allow you to decide.